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Help Desk

Our System

We now use Zendesk to assist our site users. We are currently migrating several of our sites to this system and will be accessible through one of our main template domains - templatetrove.com

You can email us for support or create an account and open a ticket through zendesk. Support is totally free.

We usually answer tickets the same or next day if submitted Monday-Thursday. Tickets submitted Friday through Sunday will be answered on Monday or sooner.

 

Email Us

Send an email to: support@templatetrove.zendesk.com

Please make sure letterhead-templates.com is in the subject or in the message so we will know the domain you have a question or comment about.

 

Open a Support Request Ticket

Visit https://templatetrove.zendesk.com and click the Sign Up button to create a support account (see screenshots below)

 

Help Desk Signup

Clicking Sign up will open the page below

 

Create New Account

Enter your name, email, verify text shown on picture and then go to your email and verify your email to login to your new support account.

 

Once you are signed in, you can browse the help topics or submit a request for assistance.